1. Pricing, Rates & Tips
1.1 Package pricing, base rates, fees, and add-ons are listed at vejas.online/price.
1.2 Once a price is quoted and a deposit is paid, that price is locked for the agreed scope of the project (length, style, and number of revisions as outlined in Section 4). It will not change mid-production for that scope.
1.3 If you request something outside the original scope after work has started - a longer video, an extra version, a different style, additional footage gathering, etc. - that's treated as a scope change and may come with an added fee, agreed on before we start that extra work. See Section 7.
1.4 Tips are never required but are always appreciated.
1.5 All prices are quoted in the currency stated at vejas.online/price. Payment processor fees (PayPal, Binance, etc.) are not included in the quoted price unless stated otherwise.
2. Payment Structure & Client Loyalty
Returning clients get a better upfront deal. Your tier is based on completed paid projects with us, not just messages or inquiries.
2.1 First-Time Buyers: 35% deposit upfront before work begins. The remaining 65% is due upon delivery of the final product, before final files are sent.
2.2 Second-Time Buyers: 25% deposit upfront before work begins. The remaining 75% is due upon delivery of the final product, before final files are sent.
2.3 Loyal Clients (3rd order and beyond): 0% upfront. 100% of payment is due upon delivery, before final files are sent.
2.4 Deposits are non-refundable once work has started, except where this document states otherwise (e.g. cancellation on our end - see Section 8).
2.5 Chargebacks & payment disputes: opening a chargeback or payment dispute instead of contacting us directly is treated as a breach of this agreement. If a payment is reversed after delivery, all rights to use the final video are revoked immediately, and we reserve the right to refuse future bookings.
3. Gameplay & Footage Rules
3.1 Client-Provided Footage: completely free. If you supply your own raw gameplay, clips, or replay files, there's no extra charge.
3.2 Footage Gathering Service: if you need us to log into an SMP server or capture gameplay ourselves, an extra fee applies based on target video length. Rates are listed at vejas.online/price.
3.3 Footage must be sent in a usable format (e.g. common video formats or .mcrec/replay files) and in a single batch where possible. Footage sent in small scattered pieces, or sent significantly after the project start date, may push back the delivery date - see Section 7.
3.4 We are not responsible for footage lost due to corrupted files, expired download links, or third-party storage issues (Google Drive, Mediafire, etc.) on your end. Please keep a backup of anything you send us.
4. Production Stages & Revision Policy
To keep production organized, edits move through three phases. Once a phase is locked in, it isn't reopened - this keeps timelines realistic and prevents projects from dragging on indefinitely.
4.1 Phase 1 - Scripts & Voiceover (VO): if you've hired us for scripting or VO, we'll send an example for approval, watermarked. Once you approve it, it's final. No further changes can be made to the script or VO track after approval.
4.2 Phase 2 - The Rough Cut (Main Footage): once the main gameplay footage is laid out with motion graphics (before sound design or color grading), we'll send a watermarked draft. You get 1 revision at this stage for clip placement or core pacing.
4.3 Phase 3 - Final Polish (Effects & Sound): once the video is fully completed, you get 2 minor revisions specifically for visual effects, motion graphics, or sound effects (SFX). This version is also watermarked; the watermark is removed once final payment is received.
4.4 Extra revisions beyond what's included can be purchased - rate listed at vejas.online/price.
5. Communication & Ghosting Policy
5.1 Phase 1 Ghosting: if we send a script/VO example and you don't respond within 1 day, the project is automatically cancelled and the deposit is forfeited.
5.2 Phase 2 Ghosting: if we send a rough draft and you don't respond within 1 day, the project is automatically cancelled and the deposit is forfeited.
5.3 Phase 3 / Final Stage: if we send the final video and you don't respond within 3 days, the project goes on temporary hold. We'll wait for you to officially finalize or cancel, up to a maximum of 7 days from delivery. After 7 days with no response, the project is considered abandoned, the deposit is forfeited, and the final files are no longer guaranteed to be kept on file.
5.4 A "response" means actual feedback or a decision on the work sent (approval, requested changes, or a clear update on timing) - not just an acknowledgment like "ok" or "got it" with no follow-through. A vague reply doesn't reset the clock indefinitely; we'll always confirm clearly what we're waiting on from you. The longer you wait to respond, the longer your project timeline may extend.
6. Tagging & Referral Incentives
6.1 Credit/tag our handle in your video description or post when you upload the finished content → 10% off your next order.
6.2 Refer a friend who books with us → 10% off your next order.
6.3 Discounts from 6.1 and 6.2 can stack on your next order.
6.4 You can tag us by including: "Maker: Discord: @vejasfreelance," "Maker: vejasfreelance@gmail.com," or "Maker: vejas.online."
6.5 Every 5th friend referral earns you 1 free video (standard package, footage provided by you).
6.6 Referral and tagging discounts apply to one order per qualifying action and don't stack with other ongoing promotions unless stated.
7. Scope Changes, Rush Requests & Delays
7.1 Scope changes (longer runtime, extra deliverables, a different style, added footage capture) requested after work has started will be quoted separately and agreed on before we start that work.
7.2 Rush requests (delivery sooner than the originally agreed timeline) may carry a rush fee, depending on current workload. This will always be communicated and agreed before we commit to the new deadline.
7.3 If a delay is caused on your end (late footage, late approvals, slow responses), original delivery dates are no longer guaranteed and will shift accordingly.
8. Ownership, Usage & Cancellation
8.1 Once the final payment is made and the final files are delivered, you own the finished video for the use case discussed at booking (e.g. server promo, recruitment, social posting).
8.2 Raw project files, editing templates, and unused assets remain ours and are not included in delivery unless purchased separately.
8.3 If a project is cancelled by you before completion, the deposit is non-refundable, and no partial or draft files will be delivered.
8.4 If we need to cancel a project on our end before delivery (illness, scheduling conflict, etc.), your deposit will be fully refunded.
8.5 Until final payment clears, the video is considered a draft and may not be published, distributed, or used publicly. Publishing before final payment is treated as a breach of this agreement.